Knowledge Base

How to convert a trial subscription of Acronis Backup & Recovery Online into the full one This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Acronis Backup & Recovery 11.5 Introduction If you have a trial subscription assigned to a particular machine, in order to activate the full subscription...

This article describes that the trial and full subscription must match. Introduction When a trial subscription is activated, it will not be possible to activate later a full subscription of another type. E.g. if you have a trial subscription for VM's 2 TB, you will not be able to activate a full 1 TB server subscription. You will receive a popup...

Este seguro que usted tiene una cuenta en el website de Acronis, despues ingrese a su cuenta desde la consola de Acronis Backup & Recovery 11. Este artículo se aplica a: Acronis Backup & Recovery 11 (!) Si usted ya tiene una suscripción activa de Acronis Online Backup y esta actualizando de una version de prueba a la versión completa,...

This has been fixed This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 10 Online Symptoms In Acronis Backup & Recovery 10 interface, you press Activate Online Backup subscription; In the Subscription selection window, Subscription period for activated subscriptions shows as One month: Cause This...

Expand All / Hide All Licensing Questions How is Acronis Cyber Protect 15 licensed? All Acronis Cyber Protect 15 products are licensed per protected system, virtualization host, Microsoft 365 seat or Google Workspace seat. Licenses are subscription-based, valid for 1, 3, or 5 years.* Acronis Cyber Protect 15 has 5 ...

Introduction When a backup ends with an error status (backup is not created), the software displays a short error message in the product interface, and writes the details in a text log file (“full log”). To see the short error message do either of the following: Click on the red cross or the pause icon || in the center of backup task...

The Acronis Backup & Recovery product line has been renamed and the licensing policy has been simplified. Please see the full renaming table below. This information does not apply to Acronis True Image. Key changes Acronis Backup & Recovery 11.5 “Standalone Version” becomes Acronis Backup 11.5 product family for smaller environment....

Acronis Backup Advanced frequently asked questions See also Acronis Backup 11.7 Licensing FAQ Which product do I need? Theory Based on selected license Acronis Backup Advanced allows backup and restore of drives/volumes or whole machines, both physical and virtual, to same or dissimilar hardware, granular backup and restore of Exchange data,...

General licensing questions How Acronis Backup is licensed? Acronis Backup is licensed per protected machine, with the exception of Acronis Backup for VMware, which is licensed per physical host CPU socket. Both subscription and perpetual licenses are available. What is the main difference between subscription and perpetual licenses?...

Expand All / Hide All Need help with product setup? Have an Acronis Priority Engineer install the product and guide you through the options so your configuration meet your organization’s unique needs. Buy Onboarding Service for Acronis Cyber Backup 12.5 now! Acronis Cyber Backup 12.5 What is Acronis Cyber Backup 12.5?...