3175: Downgrading Acronis Backup & Recovery 11 to Acronis Backup & Recovery 10

Acronis Backup & Recovery 11 can be downgraded to Acronis Backup & Recovery 10. After downgrading, you will have both Acronis Backup & Recovery 11 and Acronis Backup & Recovery 10 serials

Introduction

You can downgrade any edition of Acronis Backup & Recovery 11 automatically, except for those which have one serial number combining several features simultaneously (e.g. Server for Windows + Universal Restore). See the complete list at the end of this article.

If you have a combined serial number and cannot do the automatic upgrade as described in this article, please contact Acronis Customer Central for manual downgrade.

After downgrading you will have full versions of both Acronis Backup & Recovery 11 from which you downgrade and Acronis Backup & Recovery 10 to which you downgrade.

Solution

  1. Make sure your Acronis Backup & Recovery 11 serial numbers are registered at your account. If they are not, please register:

    • Log in to your account (if you do not have one, please create it):

    • Register the serial numbers of your Acronis products under Product Registration:

  2. Once you are logged in and have Acronis Backup & Recovery 11 serial numbers registered, please do the following to downgrade to Acronis Backup & Recovery 10:

    • Click Downgrade next to a registered edition of Acronis Backup & Recovery 11:

    • Click Downgrade again to confirm the action:

    • You will see a new serial number for Acronis Backup & Recovery 10, which will be automatically registered to your account:
    • After refreshing the browser window, you will be able to download Acronis Backup & Recovery 10

More information

(!) Acronis Backup & Recovery 11 Editions which include several features in one serial (e.g. Acronis Backup & Recovery 11 Server for Windows + Universal Restore) can not be downgraded, except for Acronis Backup & Recovery 11 Virtual Edition + Universal Restore and Acronis Backup & Recovery 11 Advanced Server SBS Edition + Universal Restore.

(!) If you have a combined serial number and cannot do the automatic downgrade as described in this article, please contact Acronis Customer Central for manual downgrade.

Here is the list of editions which are not supported by the downgrade module:

Product Edition
  • Acronis Backup & Recovery 11 Advanced Server
  • Acronis Backup & Recovery 11 Advanced Workstation

Standard+Deduplication

  • Standard+Universal Restore
  • Standard+Deduplication+Universal Restore
  • Acronis Backup & Recovery 11 Server for Linux
  • Acronis Backup & Recovery 11 Server for Windows
  • Acronis Backup & Recovery 11 Workstation
  • Standard+Universal Restore
  • Acronis Backup & Recovery 11 SBS
  • Acronis Backup & Recovery 11 Virtual Edition
  • Standard +Universal Restore+Deduplication

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