Support

Description

The following Acronis products support macOS:

  • Acronis True Image 2016 and later
  • Acronis True Image for Mac (2015 version)
  • Acronis Backup 12.5
  • Acronis Backup Cloud
  • Acronis Mobility

(!) Other Acronis products do not support Apple Mac OS X. This means that:

Acronis Backup 11.5/11.7 Agent for Exchange supports the following versions of Microsoft Exchange Server:

Acronis Backup & Recovery 11 supports most of the popular storage media and devices

Einschränkungen für die Unterstützung von dynamischen Laufwerken und GPT-Laufwerken

Dieser Artikel ist gültig für die Produkte:

Currently Acronis True Image products do not support SFTP

Acronis Backup Advanced was tested and confirmed to support HP StoreEver MSL2024 1 LTO-6 Ultrium 6250 FC tape library starting from Build 37608 when the proper HP drivers are used.

The tested drivers confirmed to support Windows 2008 R2 and Windows 2012 can be downloaded from the vendor site.

Support for Acronis Drive Monitor is community-based and is provided through Acronis Knowledge Base and forum

The following versions of Acronis Disk Director support RAID arrays.

  • Acronis Disk Director 12.5
  • Acronis Disk Director 12
  • Acronis Disk Director 11
  • Acronis Disk Director 10

You can perform all available operations with partitions located on RAID volumes without any special precautions.

To fix the issue update to the latest build of Acronis Backup

Acronis True Image 2016 supports these operating systems:

  • Windows 10 (all editions)
  • Windows 8.1 (all editions)
  • Windows 8 (all editions)
  • Windows 7 SP1 (all editions)
  • Windows XP SP3 (32-bit) with limitations*
  • Windows Home Server 2011
  • OS X El Capitan 10.11
  • OS X Yosemite 10.10
  • OS X Mavericks 10.9

Acronis True Image 2016 supports these mobile operating systems:

Um den vollständigen Lizenzschlüssel für ein Box-Produkt zu erhalten, müssen Sie es zunächst auf der Acronis Website aktivieren

Acronis accepts hard disk drives of the following interface types:

  • SATA
  • eSATA
  • USB

The file system on the drive must be FAT32 or NTFS

(!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure to ship a PSU if external power is required.

(!) SCSI, ATA, IDE and Ethernet drives are not accepted.

Die Produkte von Acronis unterstützen Solid-State-Festplatten (SSDs, Solid State Drives) mit bestimmten Einschränkungen.

Beschreibung

Die folgenden Produkte von Acronis unterstützen Solid-State-Festplatten (SSDs) vollständig:

Acronis announced the End of Support of Acronis Backup 11.7 as of May 31, 2019.

End of support means that:

All the current versions of Acronis products support USB 3.0.

USB 3.0 support has been implemented in the following products:

Acronis Cyber Backup products do not take into account tape hardware compression while calculating space on tape media.

Versions 1.5, 5.0, 5.1, 5.5, 5.6, 8.0, 8.1 are supported

Acronis True Image Server for Windows, Acronis True Image Workstation and Acronis True Image Enterprise Server support Windows dynamic disks

The following Acronis products support Windows Server 2012

This article describes the circumstances under which Acronis Active Restore does not work.

Acronis Support Verlängerungen müssen registriert sein, um den Prozess der Maintenance Verlängerungs-Transaktion abzuschließen. Sie können die Support Programm Informationen manuell aktualisieren, wenn Sie auf Maintenance Verlängerung registrieren klicken und Bestell-/Rechnungsnummer und die E-Mail Adresse der Rechnung eingeben.

If you want to upgrade an Acronis Backup product to Acronis Backup 12, see this article.

You can receive upgrade licenses to Acronis Backup 11.7 if you have a valid Acronis Advantage Premier support program.

If you do not have a valid support program, you can purchase upgrade licenses for Acronis Backup 11.7.

So erhalten Sie Upgrade-Lizenzen für Acronis Backup 11.5 innerhalb des Abonnementzeitraums

Lernen Sie die Schlüssel zur Verwaltung Ihres Kontos und Ihrer Produkte und wie Sie effektiv mit dem Acronis Support zusammenarbeiten.

So fordern Sie eine Upgrade-Lizenz für ein Acronis-Enterprise-Produkt an, sofern Sie über eine entsprechende Support-Option verfügen

Einführung

 

Sie können kostenlose Upgrade-Lizenzen für Ihr Acronis-Enterprise-Produkt anfordern, wenn Sie über Folgendes verfügen (alternativ):

Wie Sie den technischen Kundenservice und Support über die Acronis Webseite erreichen

Currently the following Acronis products support Windows 8/8.1:

File systems supported by Acronis True Image in Windows and Mac environments

The ext4 file system support has been implemented in the following products:

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