Acronis OS Selector is not compatible with Norton GoBack

How Acronis True Image Server for Linux works with software RAIDs (md-devices)

There are limitations on Acronis Migrate Easy compatibility with Norton GoBack

Acronis True Image suddenly disappears from the screen after hitting Next on the Partitions Selection screen

Acronis True Image 11 Home crashes on the Backup Archive Location selection screen due to the conflict with Widcomm drivers

Minimal and recommended software and hardware requirements

Third Party Software Notices and/or Additional Terms and Conditions

ANTLR (ANother Tool for Language Recognition) is licensed under the BSD License (link to BSD License). The source code version of these portions is available at

When installed on the same machine with PC Angel, Acronis products either crash or cannot access hard disk drives

Description of how to install Acronis True Image Home 2011 from the Acronis Backup and Security 2011 installation package

Compatibility issue of Acronis backup software with Norton GoBack

Disk/partition or a file container encrypted with TrueCrypt can only be backed up on file-level

Acronis True Image either cannot mount an image, when there is Utimaco SafeGuard Easy installed, or Acronis True Image hangs after mounting/unmounting an image. Restoring the backup may also decrypt the data

Acronis True Image inadvertently reboots the machine when run if there is File Securer installed

Acronis True Image hangs when there is Kidswatch Time Control installed on the machine

Compatibility issue of Acronis True Image with NTBackup

Scheduled tasks do not run when SysMetrix is enabled

Desktop Authority Remote Management Console hangs when there is Acronis Backup Software installed on the machine

Third Party Software Notices and/or Additional Terms and Conditions


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Acronis True Image does not recognize hard drives when there is HP Backup & Recovery installed

This article applies to:

  • Acronis Backup Software
  • (!) Modern HP machines have preinstalled Cyberlink Recovery Manager instead of HP Backup & Recovery.

    All current Acronis products have no compatibility issues with Cyberlink Recovery Manager.

Acronis True Image does not recognize tape drives when ARCserve is enabled

Wenn das Acronis-Produkt meldet, dass unter Windows keine Festplatten gefunden wurden, wird der Zugriff wahrscheinlich von der Software eines anderen Herstellers blockiert.

(!) Wenn das Problem bootfähige Acronis-Medien betrifft, lesen Sie bitte das Thema Acronis Bootable Media Does Not Detect HDD, RAID or NIC.

(!) Informationen zu NAS-Backup finden Sie unter:

How to proceed if an Acronis product freezes the system during the operation or installation

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

Nach der Deinstallation eines Acronis Produkts bleibt der Eintrag in der Software Liste bestehen. Um das zu beheben, verwenden Sie entweder das Bereinigungstool oder das Microsoft FixIt.

Falls die Installation eines Acronis Produktes fehlschlägt, sollte einer Supportanfrage immer die Logdatei beigefügt werden

Windows System Information file lets an Acronis Customer Central Representative have a better insight into situation