Synchronization runs every 30 minutes, this is why the "Power state" status may show non-actual information about a virtual machine being online or offline

There are no logs for the recovery operation from online backup storage

Check the logs to make sure the backup has been created successfully

If an Acronis Online Backup is running when the regular backup starts, the former will automatically be canceled

Log into your account in the product, select the subscription that you want to reassign

Make sure that you installed a fully functional version of Acronis Backup & Recovery 10 as opposed to the online backup only

Stellen Sie sicher, dass die Firewall-Software nicht den Zugriff blockiert

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Acronis productd can back up and restore physical nodes

Install Acronis Agent on the remote machine, connect to it, create a master image

A full Acronis Backup & Recovery 10 Advanced Server Virtual Edition license is needed in order to install Acronis Agent for Hyper-V

Run the Acronis Backup & Recovery 10 Build 12457 or higher to install Acronis Backup & Recovery 10 Online

Access your account from the product under Vaults -> Personal and delete the backup

Backup von großen Dateien zum Online Storage schlägt fehl mit "Upload von Daten zum Data Server ist fehlgeschlagen. Überprüfen Sie Ihre Internetverbindung oder versuchen Sie es später erneut."

This article lists the supported storage destinations for backups with Acronis vmProtect 8 

Backup of big files to online storage fails with "Failed to upload data to Data server. Check your Internet connection or try again later".

Restoring from the online storage. Large Scale Recovery (LSR) or directly over the internet