Synchronization runs every 30 minutes, this is why the "Power state" status may show non-actual information about a virtual machine being online or offline

There are no logs for the recovery operation from online backup storage

Check the logs to make sure the backup has been created successfully

List of new features introduced in Acronis True Image Home 2010

If an Acronis Online Backup is running when the regular backup starts, the former will automatically be canceled

Log into your account in the product, select the subscription that you want to reassign

Access your account from the product under Vaults -> Personal and view the backup

You have entered an incorrect E-mail or password. Please ensure that you type in a correct E-mail and password for your Acronis account

This article applies to:

  • Acronis Backup & Recovery 10 Online Europe

    (!) The article does not apply to Acronis Backup & Recovery 10 Online users in all other regions.

    (!) The article does not apply to Acronis True Image Home.


European Acronis Online Backup Servers will undergo a planned maintenance on November 15th 2010 9AM - 3PM CET.

Acronis Online Backup lets you back up your data securely to an Acronis online server

Restoring from Acronis Online Storage in Acronis True Image Home 2011

Backing up to and restoring from Acronis online storage

Make sure that you installed a fully functional version of Acronis Backup & Recovery 10 as opposed to the online backup only

Stellen Sie sicher, dass die Firewall-Software nicht den Zugriff blockiert

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Backing up to the online storage. Initial seeding or direct backup over the Internet

Acronis productd can back up and restore physical nodes

Install Acronis Agent on the remote machine, connect to it, create a master image