NAS

List of NAS systems that have been tested to work with Acronis Backup & Recovery 10

Set the credentials manually via "Connection settings"

This is a Synology DiskStation Manager 3.0 issue

Acronis True Image Home 2012 supports nonstop backup to NAS

Acronis True Image Home 2012 unterstützt Nonstop Backup auf NAS

Dieser Artikel ist gültig für die Produkte:

Failed to create neither file nor disk backup to NAS. The NAS is seen under Windows normally

Dieser Artikel beschreibt die Schritte zur Fehlerbehebung, im Falle einer Netzwerkfreigabe, die nicht als Backup Ziel gewählt werden kann. Die Meldung "Das Laufwerk ist nicht bereit" ist in der Regel auf die Freigabe bezogen, die verwendet werden soll. Eine der häufigsten Lösungen ist es, auf die Freigabe über die IP Adresse zuzugreifen, statt den Hostnamen zu verwenden.

Als Workaround tragen Sie den kompletten Pfad inklusive dem Ordner, der eine Anmeldung benötigt, ein

This article lists the supported storage destinations for backups with Acronis vmProtect 8 

This article describes the troubleshooting steps in case a network share cannot be selected as a backup destination. "The drive is not ready" error is typically related to the share specifics which should be revealed. One of the common solutions is to access the share using its IP address instead of the hostname

Acronis True Image fails to create back up files that are on a network share

NAS devices are automatically detected and offered as backup location

Symptoms

You have mapped a folder on NAS as a network drive in Windows Explorer. You are able to copy files back and forth to the NAS in Windows Explorer successfully.

However, when using Acronis True Image 2017 build 5554 you may observe the following errors:

Quick solution

First steps:

  1. Create a new test backup task
  2. Check if NAS can be accessed in Windows Explorer
  3. Try copying a file from Windows to the folder for backups on NAS

If the issue persists, try re-establishing connection to NAS:

Backup to a NAS device through FTP may fail

Quick solution

If NAS is not listed under "My NAS connections" and/or under "Network", type NAS` IP-address in the text field "Back up to:", then hit Enter on keyboard.

Note: it may take several seconds to connect to the NAS.

If there is an issue with backing up to NAS, provide access credentials

Wenn es Probleme mit dem Backup von einer NAS gibt, versuchen Sie kürzere Ordnernamen zu verwenden.

You have installed an agent on a machine connected to a NAS device. In What to back up, you select a network share residing on this NAS device. Backup completes with warnings similar to: "The process cannot access the file because it is being used by another process".

When backing up a network shared folder you get 'The credentials for network share are incorrect' error, even though you are able to access this share in Windows File Explorer using the same credentials.

You save backups to a NAS and the NAS has the recycle bin feature enabled.

After an archive is cleaned up according to retention rules, next backup fails.

If there is an issue with backing up a NAS unit, try using shorter folder names