This article applies to:

  • Acronis Backup for VMware 9 (Acronis vmProtect 9)



After installation of Acronis Backup onto Windows XP a reboot is mandatory.

Installing Acronis Disk Director 12


How can I install the MassTransit 6.1 Web Client on Windows Vista without administrative privileges?


Installation of the MassTransit 6.1 Web Client on Windows Vista by users without administrative privileges requires the following:


When launching MassTransit Enterprise or Professional, the following error message occurs at startup:

Missing Hardware Key

After dismissing the error dialog, MassTransit fails to open, returning the user to the desktop.

This message only appears where USB hardware keys are implemented.

Make sure vCloud Director is installed, vSphere resources are sufficient, and guest operating systems are supported

During a remote installation, you specify target machine name and IP adress and account. You receive this SER Code. Please specify the account user in full form "domain\user" or ".\user" for local user

Reactivating your copy of Acronis True Image 2014 or moving the installation to a different machine

Make sure you have both Acronis True Image 2014 Upgrade serial number and a serial number from a previous version of Acronis True Image

Creating an MS Installer Log of Acronis True Image 2014

This article describes, how to install the Agent for ESX(i) as Virtual Appliance or Agent in Windows.

Make sure you have both True Image 2013 by Acronis Upgrade serial number and a serial number from a previous version of Acronis True Image Home

Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine

Sie können aufgrund einer Software Limitierung können Acronis Backuplösungen nicht zusammen auf der gleichen Maschine installieren.


During the installation of Acronis Backup Cloud on MacOS Sierra 10.12.1 the following warning appears:

Incompatible operating system
Agent for Mac may be incompatible with the current operating system. Agent for Mac is fully compatible with OS X 10.8 through 10.11.


You can ignore the warning, click OK to continue installation. The warning will be removed in the next update.

With the typical installation, the following components will be installed:

  • Acronis Snap Deploy 5 OS Deploy Server - requires having at least one license. The license, however, will only be taken (used) on deployment;
  • Acronis Snap Deploy 5 Management Console
  • Acronis PXE Server
  • Acronis Snap Deploy 5 License Server

You can also review the complete list of components in Acronis Snap Deploy 5: Components.


  1. You are installing Acronis Backup on a Windows 8-based or Windows Server 2012-based computer.
  2. Installation stays at 96% for up to 20 minutes. CPU is highly loaded.


A Windows 8-based or Windows Server 2012-based computer experiences high CPU usage when it runs a Windows Update applicability scan. Additionally, the applicability scan takes longer than expected. Windows Modules Installer (TiWorker.exe) is running on the machine, which may increase the time required to complete the installation.

Installation of Acronis Product Fails with with "_USRCUSTACT_MsiManagedMachineServicePrepn_ManagedMachineService" in MSI log. Repair WMI and restart installation.

During installation of Acronis Backup & Recovery 11.5 on a MS Windows Server 2003 or MS Windows Small Business Server 2003 with MS Exchange 2003 on it, the checkbox to install the Agent for Exchange is grayed out. To fix this, a Windows registry key has to be modified.

While installing Acronis Backup & Recovery 11.5 using the setup program, you receive this error. When installing via MSI package, the installation succeeds, but the Acronis Managed Machine Service does not start. You can fix this issue by installing the latest build

So wählen Sie Komponenten für die Installation von Acronis Backup & Recovery 11.5/11 Advanced manuell aus und installieren das Programm lokal

Dieser Artikel betrifft:

There are three implementations of Acronis Backup Cloud.

Acronis Hosted

Fully Acronis hosted solution (both storage and management sides are run by Acronis – i.e. storage is our Cloud DCs, management – our management and authentication servers infrastructure).


Das Upgrade auf Microsoft Exchange 2010 SP1 kann Windows PowerShell beschädigen. Allerdings wird PowerShell für den Betrieb von Acronis Backup benötigt, um korrekt mit Microsoft Exchange 2010 zusammenzuarbeiten. Verwenden Sie die Instruktionen aus den externen Quellen in diesem Artikel, um Windows PowerShell zu reparieren. Wenn das Problem damit nicht behoben ist, müssen Sie den Windows Management Framework neu installieren.

You attempt to upgrade/install Acronis Software and get this error during the installation process

To install Acronis True Image on your computer, download the installation file from your account or from the purchase confirmation e-mail.

Start the installation, enter the serial number and follow the wizard. The product will automatically activated and tied to your machine


You try to install Acronis Snap Deploy 5. Installation fails with the following error message:

Web Core Error: the URI protocol is not supported


Under investigation.


1. Make sure you are using the latest build of the product


1. You try to install Agent for Windows on a Windows 10 or Windows Server 2016.

2. Installation fails with an error 

%1 is not a valid Win32 application

3. Installation log contains an error similar to the following one:

MSI_TRACE(tib): Failed to install: status 193.  


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