Uninstall all the product components, reboot the machine, and install the components anew to solve the issue
Install
It is recommended to completely uninstall the current build of Acronis Group Server before updating to the new one
Defective serial numbers were accidentally provided in some boxes
One needs to reinstall Acronis Snap Deploy 3 components and import the upgrade licenses to Acronis License Server
If you install Acronis Disk Director Suite 10.0 or Acronis Disk Director Server 10.0 over Acronis Backup & Recovery 10, the latter product will not recognize hard disk drives on the machine
If you have Acronis True Image Echo Management Console installed on a machine with Active Directory and running Windows Server 2008, installation of remote components is impossible
What to do in case you receive the error message stating that Acronis License Server cannot be found during the installation of Acronis OS Deploy Server
There are no issues with having the Acronis Management Consoles from both products on the same machine or in the same network
Install the latest build of Acronis Backup & Recovery 10 (Build 11133)
Installation of Acronis True Image Server for Linux or Acronis True Image Enterprise Server Linux Agent can be performed automatically
Fix the corrupted Windows registry key to solve the issue
List of known installation issues
Creating an MS Installer Log of Acronis True Image Home 2010 as part of Acronis Backup and Security 2010
Acronis Backup and Security 2010 does not overwrite the existing installation of usual Acronis True Image Home 2010 version with its own modified version of Acronis True Image Home 2010
Acronis True Image Home 2010 is already included in Acronis Backup and Security 2010
Run the installation file, reboot the machine to finish the installation, enter the license key
This is an issue in the product
As a workaround, uninstall the components that fail from Control Panel, and install them back using the installation file of build 11639.
Acronis True Image Home 2010 is already included in Acronis Backup and Security 2010
Make sure there is no other security software and reinstall the product
Remove any other security software before installing the product
Instructions on how to install Acronis Backup & Recovery 10 into an existing WinPE environment
This article applies to:
The recommendation is to install Acronis Agent, Acronis Management Console and Acronis Media Builder
This has been fixed
This has been fixed
This has been fixed
Creating an MS Installer Log of Acronis True Image Home 2010
This has been fixed
Log off from the machine and then log back on to avoid the issue