Error

Make sure you have the latest Virtual Appliance hardware and that you have no more than two disks

Install a new version of SnapAPI drivers with a fix

Service is not started or is not completely initialized yet

This is a known issue. Currently "Rename", "Delete" and "Create folder" are not supported from within the product

The XML file that you are trying to import is not a backup plan or it is corrupted

Check the license key and connection to the remote Acronis License Server

The backup script cannot be found. Restart the product and delete the backup manually, if needed

Symptoms

  1. You are installing Acronis Agent for Windows on a read-only domain controller (RODC);
  2. The installation fails;
  3. In the installation log there is a message similar to the following one:
    • If you selected to use an existing user for Acronis services:

      AddUserToLocalGroup: add user 'DOMAIN\administrator' to the group ''Backup Operators' failed with error '' (1313720)

Adding a machine to the Acronis Management Server fails with "The machine has already been registered". However the machine is not in the Acronis Management Server

Cloned machines have the same ID. Change the instance ID in Windows Registry to fix the issue

You cannot run two tasks at the same time. As a workaround, restart the product to see the task progress.

Most probably the download link expired or was copied incorrectly. Download the product from your Acronis account.

Höchstwahrscheinlich ist der Download-Link abgelaufen oder wurde falsch kopiert

If Acronis product reports that it has not found any hard disks in Windows, the issue is probably in third party software blocking access to hard disks

Readd the backup and recreate the backup settings to fix the issue

You either have 1) Windows Server 2008 R2, or 2) Windows Small Business Server 2011, or 3) EFI system partition, or 4) EISA service partition

Question:

When I tried to copy some files from one location to another on the server using the Macintosh Finder, I got an error message that said "FILENA~1.TXT" already existed. What's wrong?

 

Answer:

Note:The following description applies to Mac OS 9 clients, or Mac OS X clients that are not running Acronis Files Connect (formerly ExtremeZ-IP) 3.0. Acronis Files Connect 3.0/Mac OS X clients can work with files longer than 31 characters.

The "Log on as a service" right failed to be automatically added to the user under which you are trying to install

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