Disk

Acronis accepts hard disk drives of the following interface types:

  • SATA
  • eSATA
  • USB

The file system on the drive must be FAT32 or NTFS

(!) Please make sure you include all cables required to connect your drive to computer and power. Drives without cables and drives without standard power plugs (US or European) will not be processed. Make sure to ship a PSU if external power is required.

(!) SCSI, ATA, IDE and Ethernet drives are not accepted.

Independent disks cannot be backed up with the virtual appliance when the virtual machine is turned on

Introduction

Acronis Survival Kit is a simple all-in-one recovery tool for external drive backups based on Acronis Bootable Rescue Media. 

Introduction

Old backups are deleted automatically according to the rules defined in the backup options. Read "Automatic cleanup rules" section in the user guide: local backups, backups in Acronis Cloud.

The backup menu option "Delete", that has always existed in the program, removes a backup completely, with all of its versions.

Introduction

Acronis software may give errors, freeze or produce other undesired effects when there are issues with parts of the computer environment it operates in:

Hardware/Firmware

Disk partitions, file systems

Acronis products support Advanced Format disks

File systems supported by Acronis True Image in Windows and Mac environments

You may get the error as a result of exceeded timeout for disk system initialization. Disk system initialization is executed during backup. To fix it, add a value StartTimeout in Windows registry.

Fujitsu-Siemens Esprimo V6555 is not supported by Linux-based bootable media

Contact Acronis Customer Central for a resolution

Mapped drives are not listed/available in GUI (e.g. as the backup source/destination) or backup via acrocmd command line tool to a mapped drive fails.

You set up a backup plan of Windows machine(s) with Policy Rules: [Disk 0] in Items for backup.

Backup fails with errors similar to:

Cannot resolve inclusion rule '[Disk 0]'.

Disk 0 has not been found while processing the 'Disk by number' template

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