Auto-update

Symptoms

  • Local update of agent, auto-update or remote update finishes with error "One or several critical issues are found"

Cause

The error appears if launch conditions (installation prerequisites) are not met.

Symptoms

  • Local update of agent, auto-update or remote update finishes with error "One or several critical issues are found"
  • In the Bootstrapper logs (C:\ProgramData\Acronis\InstallationLogs), you see the following message: