Knowledge Base

Additional parameters that can be applied prior to booting Linux kernel This article applies to: Acronis Bootable Media. See also Standalone Version of Acronis Software. Description The following parameters can be used to load Linux kernel with specific options. When specifying multiple parameters, separate them with spaces. acpi=off...

List of virtual machine applications supported by the latest versions of Acronis products This article applies to: Acronis Backup (Acronis Backup & Recovery) 11.5 Description It is possible to use the latest versions of all Acronis products under guest operating systems running on virtual machines as if they were run on a physical machine....

Explanation of why there can be up to 7.8 MBytes of unallocated space that cannot be removed by usual means Description There are two situations in which partitioning software (e.g. Acronis Disk Director Server 10.0, Acronis Disk Director Suite 10.0, Acronis Disk Director Lite) can detect an area of unallocated space of up to 7.8 MB in size that...

Restore the files/folders again with the File level security settings option ticked off This article applies to: Acronis True Image 2014 True Image 2013 by Acronis Acronis True Image Home 2012/2011/2010 Acronis True Image Home 11/10.0/9.0 Acronis True Image 9.1/Echo Acronis Backup 11.5 Acronis Backup & Recovery 11.5/11/10 Symptoms You...

The full version of Acronis Bootable Rescue Media uses Linux environment, the naming convention of which is different from Windows Symptoms You boot from Linux-based Acronis Bootable Rescue Media (full version); The partition and drive letters are different from the ones displayed in Windows. Cause The full version of Acronis Bootable Rescue...

Update Acronis Scheduler and recreate the tasks This article applies to: Acronis True Image 2010 Acronis Backup & Recovery 10 Acronis Recovery for Microsoft Exchange Acronis Recovery for MS SQL Server Symptoms You have scheduled a backup or a validation task; The scheduled tasks fail to start. As a result, no backup is created. Cause...

Iomega REV drives are detected as CD/DVD drives and are available only for read access Description Acronis Bootable Media detects Iomega REV drives as CD/DVD drives, which are available only for read access. Iomega REV drives use a UDF file system. Linux kernel used in Acronis Bootable Media (full version) does not support writing to a UDF...

Instructions on how to troubleshoot and resolve issues with corrupt backups Introduction (!) Please note that if you lost the password to the archive, we won't be able to restore it. Recovering a lost password or restoring an archive without knowing its password is not possible If you have a corrupt backup and need to restore data from it,...

How to troubleshoot and solve the issue This article applies to: Acronis True Image Home 2011 Acronis True Image Home 2010 Acronis True Image Home 2009 Acronis True Image 11 Home Acronis True Image 10.0 Home Acronis True Image Echo Server for Windows Acronis True Image Echo Workstation Acronis True Image Echo Enterprise Server Symptoms Using...

Symptoms You create an image using Acronis Bootable Rescue Media of an Acronis product. In Windows it shows the wrong Created Time of the image. Cause When creating an image from Acronis Bootable Media Rescue Media, the Created Time is in GMT. Therefore it differs from the Windows time (GMT + time zone shift). Solution The issue has been fixed,...