Search found 15 items
- (-) Remove Acronis Cyber Backup 12.5 filter Acronis Cyber Backup 12.5
- (-) Remove Other issues filter Other issues
63458: Acronis Cyber Backup: "Failed to execute the command. Deleting machine running from backup" error
Symptoms Every hour you receive this error, but the virtual machine mentioned in the error is not running from backup or not available anymore. The virtual machine with ID "XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX" is not found. ------------------------ Error code: 22 Module: 309 LineInfo: 0x8D165E86FB81959B Fields: {"$module...
60653: Acronis Cyber Protect, Acronis Cyber Backup: "An activity with ID = '...' cannot be found" error
Symptoms An activity (remote installation, tape management, recovery and others) is still displayed as running, although the activity is already completed. If you try to cancel this activity manually, you receive this error: Error code: 13 Module: 309 Lineinfo: 0xFADBAB355CC2CC2E Fields: {"$module":"management_server_vsa64_7970...
63888: Acronis Cyber Backup: Activity fails with "The process cannot access the file because it is being used by another process" and "Failed to lock the file because it is opened in another program"
Symptoms Activity fails with the following error: Failed to lock the file because it is opened in another program, The process cannot access the file because it is being used by another process Example of full error log: click to expand Error code: 236 Module: 16 LineInfo: 0x7BB42EFE3C733243 Fields: {"$module":"...
46690: Acronis Backup: Troubleshooting Pre/Post Commands Issues
About Pre-/Post-Backup or Pre/Post data capture commands can be used for various operations such as: Stopping services of non-VSS-aware application before snapshot and starting them after backup; Running troubleshooting scripts on automated basis if a problem is not stably reproduced. See more in following articles: Acronis Cyber Backup 12.5...
8032: Acronis software creates a temporary file during snapshot
If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...