Knowledge Base

If the database backup is stored in a managed vault, copy the necessary libraries from a machine with Microsoft Exchange Server to the storage node that manages this vault. If the database backup is stored in a centralized unmanaged vault, copy them to the management server. The version of Microsoft Exchange Server on the machine must be the same...

Prerequisites OS to restore should be Windows Server 2008R2 SP1 since DELL does not provide drivers for PERC S130 RAID controller for earlier versions. System boot mode should be set to BIOS (System Setup -> System BIOS -> Boot Settings) since Windows Server 2008 R2 has compatibility issues with UEFI boot mode and GPT boot devices. Acronis...

Symptoms You mount a network share as a Windows mapped drive in Windows Explorer or through the net use command. When you use Acronis software, you may observe the following: Mapped drives are not listed/available in GUI (e.g. as the backup source/destination). Backup via acrocmd command line tool to a mapped drive fails. The drive letters...

Symptoms You create a backup. Backup completes with warning: Error code: 17 Module: 4 LineInfo: ce542e14da203b75 Fields: Path : C:/Folder1/Folder2, $module : disk_bundle_vs_38350 Message: Link target was not backed up.  or  File {1} pointed by symlink {0} will not be backed up because the file is out of backup scope. See German...

This article is for Acronis Cyber Backup. For Acronis True Image, see Acronis True Image: how to restore files and folders from Cloud Storage (web restore) By using a web browser you can browse Acronis Cloud Storage, view contents of your cloud backup archives, and download selected files and folders. This feature is called Acronis Web...

Symptoms You have set up some Agents for VMware (Windows or Virtual Appliance) connected to a vCenter/ESX(i) host. Some virtual machines do not appear in Cyber Protection console after recovery or physical to virtual conversion Cause Current Acronis Cyber Protect products use VMware "InstanceUUID" property in order to identify each...

This article details aspects of LVM backup and recovery with Acronis Cyber Protect, Acronis Cyber Backup and Acronis Backup 11.7/11.5 Description Acronis products that support Linux systems for backup and recovery have a few particularities when working with logical volumes such as MD devices and LVM structures.  When selecting logical...

Acronis products are designed for the following scenarios: You can create a disk/partition backup and restore it to a different machine to transfer the entire existing system to new hardware (you may need to use Acronis Universal Restore if you plan to transfer the system to dissimilar hardware). See: Acronis True Image 2020: Restoring to...

Comparison chart for Acronis Cyber Backup and Acronis Snap Deploy product lines Description Acronis Cyber Backup is a backup and disaster recovery solution. Acronis Snap Deploy is a multiple deployment solution. Although these products have relatively similar features and functions, they are optimized for different purposes. If your objective...

Manually detaching a managed vault Introduction In some cases it is required to manually detach a managed vault from the Storage Node and Management Server: when the Storage Node is offline; when automatic detachment fails or requires too much time; when Management Server is unavailable etc. In all other cases, when it is possible, use a detach...