Knowledge Base

Symptoms Backup fails with a warning: Not enough memory Cause Reasons may wary. Requires troubleshooting on the Agent machine. Troubleshooting Open Windows event logs (Start -> in Search, type eventvwr.exe and press Enter) and navigate to Windows Logs -> System Filter by "Warning" and event source...

Scenario Machine already has been backed up several times. To check the recovery points, you go to All devices, select the machine, and click Recovery. You click Refresh (in the upper right corner of the list) to refresh the list of recovery points. In a minute, recovery points appear, but you notice that some or all of the recovery points are...

To the original machine Log in to Cyber Protection console and click Recover: Click Recover machine: Specify recovery options if you need them, otherwise skip this step Click Start Recovery: To another machine with installed Agent Click Recover: Click More ways to recover: Click Select machine: Select the target machine...

Symptoms Activity (backup, validation, etc) fails with the following error: Windows error: (0x80070570) The file or directory is corrupted and unreadable Example of full error log: click to expand   Error code: 2064 Module: 23 LineInfo: 0xA61565B622786E4A Fields: {"Path":"E:/Backup/","$module":...

You need to use Acronis Universal Restore to recover the system backup of one machine to another one with dissimilar hardware. This article applies to: Acronis Backup 11.5 prior to Update 5 (Acronis Backup & Recovery 11.5) Acronis Backup 11.5 Build 43916 Acronis Backup 11.5 Build 43956 Acronis Backup 11.5 Build 43994 Acronis Backup (Advanced...

If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...