Search found 4 items
- 6152(-) Remove 6152 filter
- Other issues(-) Remove Other issues filter
- Acronis Cyber Protect Cloud(-) Remove Acronis Cyber Protect Cloud filter
64782: Acronis Cyber Protect Cloud: Attempt to refresh vault content errors out with HTTP request "/api/vault_manager_insecure/v1/sync/archives" failed: 500 - Internal Server Error
Symptoms You attempt to refresh content of vault in Cyber Protection console by pressing Refresh button. Operation fails with error message similar to (Vault ID and archive ID will be different): HTTP request "/api/vault_manager_insecure/v1/sync/archives" failed: 500 - Internal Server Error: server returned: {"created...
67978: Acronis Cyber Cloud Integration with ConnectWise Automate: Acronis plugin for ConnectWise Automate doesn't work with the latest Automate 2021.1 patch
Symptoms After update to the 2021.1 patch, you notice issues with ConnectWise integration: Existing integrations are not appearing, however, they are available in the Automate database under the plugin_acronis_backup_partners table. A new partner integration cannot be added. You get a connection error "Object reference not set to...
61916: Acronis Cyber Protect Cloud, Acronis Cyber Backup 12.5: attempt to browse or delete mobile device backup fails with "Internal error: An expression test has failed."
Symptoms You have a backup of a mobile device that you want to delete. You log in to Cyber Protection console and try to remove this backup. You get this error: Error code: 219 Module: 161 LineInfo: 0x0B320396ADFE3D39 Fields: {"IsReturnCode":"1","$module":"disk_bundle_vsa64_10330"} Message: Failed...
8032: Acronis software creates a temporary file during snapshot
If there is not enough storage space to create the temporary snapshot file, the backup operation will fail with an error message similar to the following one: Not enough storage is available to process this command This article describes what this temporary file is and how to modify its size. For detailed description of the snapshot process, see...