Knowledge Base

Register the MAPI PST service by using either the MFCMAPI tool (go to Profile -> Advanced profile -> Add services to MAPISVC.INF... and select PST) or Mergeini.exe Symptoms Recovery of Exchange mailboxes, public folders, or their contents to Outlook 97-2002 PST files terminates with the "Cannot find the MAPI service" error. Backup...

If the database backup is stored in a managed vault, copy the necessary libraries from a machine with Microsoft Exchange Server to the storage node that manages this vault. If the database backup is stored in a centralized unmanaged vault, copy them to the management server. The version of Microsoft Exchange Server on the machine must be the same...

The structure of MS Exchange information store, transaction logs and mailbox archives consists of multiple components, which ensure data integrity and faster access to archived contents. Exemplary structure of the information store full backup: File that does not have any postfixes and contains only the archive name and .tib extension is a...

Symptoms You mount a network share as a Windows mapped drive in Windows Explorer or through the net use command. When you use Acronis software, you may observe the following: Mapped drives are not listed/available in GUI (e.g. as the backup source/destination). Backup via acrocmd command line tool to a mapped drive fails. The drive letters...

If you need to move vault from one place to another, please proceed as described below at the Solution section: Acronis Backup Advaced 11.7/11.5, Acronis Backup & Recovery 11 Advanced Moving a centralized unmanaged vault Moving a centralized unmanaged vault In the Acronis Management Server, click Vaults -> Centralized: Highlight the...

During Exchange data recovery with Acronis Backup Advanced you may encounter one of the following problems: Inability to mount database after database level recovery Database recovery failure Mailbox level recovery from DB to Exchange failure Mailbox level recovery from DB to PST failure Mailbox recovery from mailbox level backup to Exchange...

How to move AMS or its SQL databases to another machine. Introduction Please be aware that moving Acronis Management Server to a different machine may cause issues and therefore is not recommended. Solution Moving Management server Create a text file containing the list of machines added to the Acronis Management Server (you might need it in...

Acronis products are designed for the following scenarios: You can create a disk/partition backup and restore it to a different machine to transfer the entire existing system to new hardware (you may need to use Acronis Universal Restore if you plan to transfer the system to dissimilar hardware). See: Acronis True Image 2020: Restoring to...

Manually detaching a managed vault Introduction In some cases it is required to manually detach a managed vault from the Storage Node and Management Server: when the Storage Node is offline; when automatic detachment fails or requires too much time; when Management Server is unavailable etc. In all other cases, when it is possible, use a detach...

Instructions on finding backups in an offline managed vault Introduction You might face a situation when the Storage Node is offline and there is no possibility to attach a managed vault to a new Storage Node, however you need to immediately access the backup files stored in this vault in order to perform recovery. Instructions below will guide...