Knowledge Base

Symptoms Backup fails with:  "Windows error: (0x8007045D) The request could not be performed because of an I/O device error" Example of full error log: click to expand | Error 0x1350016: TOL: Failed to execute the command. Backing up | line: 0x8d165e86fb81959b | file: e:\219\enterprise\common\tol\command\command.cpp:461 |...

This article applies to: Acronis Cyber Cloud 21.03 and later Acronis Cyber Protect 15 Build 24426 and later Introduction The guide describes the steps required to set up and configure a Docker container with Acronis Agent for Linux, which can then be used to run on any Docker host in order to perform off-host data processing operations...

Introduction For clarity of the article, we will define two terms: “backup type” and “backup sets”. Backup type determines the way data is stored inside the archive. It can be “full”, “differential” and “incremental” . Full backups store all information present at the backup creation time...

Symptoms Disk/partition backup fails with:  Windows error: (0x80070001) Incorrect function Example of full error log: click to expand | Error 0x1350016: TOL: Failed to execute the command. Backup plan 'Disks/volumes to Y:\Acronis\01\' | line: 0x8d165e86fb81959b | file: e:\306\enterprise\common\tol\command\command.cpp:461 |...

Symptoms Backup fails with:  Windows error: (0x8007001F) A device attached to the system is not functioning Example of full error log: click to expand | Error 0x1350016: TOL: Failed to execute the command. Backup plan 'Daily' | line: 0x8d165e86fb81959b | file: e:\235\enterprise\common\tol\command\command.cpp:461 | function:...

Expand  Acronis Cloud Connection Verification Tool helps you verify connection to Acronis Datacenters and verify the upload\download speed. Originally the tool was designed as a bundle to replace the following tools: nslookup telnet ping The tool has been improved and it now performs an embedded check of the read/write speed after the port...