Knowledge Base

Acronis True Image Home 2012 does not see local disks. It is impossible to back up data and perform other important operations This article applies to: Acronis True Image Home 2012 Symptoms On the Backup and recovery tab, click the Disk and partition backup button; In the opened Disk Backup window, disks to be selected for backup are not shown...

The Acronis Linux Report output can be useful to diagnose an issue when running Acronis software from bootable media This article applies to: Acronis True Image 11 Home Acronis True Image Home 2009 Acronis Snap Deploy 3.0 Acronis True Image Echo (!) For Acronis Disk Director 11 see Acronis Disk Director 11 Home: Collecting System...

Acronis Smart Error Reporting is a technology that allows Acronis customers to gain access to online solutions database and get relevant information about error messages shown by Acronis products. How does Smart Error Reporting work? When an operation fails and error is generated, the error message may be stored in logs or displayed interactively...

Windows System Information file lets an Acronis Support Representative have a better insight into situation Introduction Windows System Information file can be useful for troubleshooting an issue that occurs when working in Windows. Windows System Information export contains the following details: Operating system System drivers Running tasks...

AcronisInfo is a utility that automatically gathers User Rights Assignment list, Windows Event Log, Msinfo32, Acronis registry keys, Acronis logs, Acronis Scheduler report, Acronis Disks Report and list of user’s Active Directory groups The supported operating systems are: Windows 2000 and later For gathering the necessary diagnostic...

Das AcronisInfo Tool stellt verschiedene Systeminformationen zusammen, die der Acronis Support zur Prüfung benötigt. Die Datei AcronisInfo.zip wird abschließend im aktuellen Verzeichnis erstellt. Unterstützte Betriebssysteme: ab Windows 2000   AcronisInfo wurde in die meisten Acronis-Produkte integriert Acronis Backup 12.5: Erstellen von...

This guide describes how to handle problems with Acronis Nonstop Backup operation, such as failure to start or errors during execution. Acronis Nonstop Backup provides protection of your disks and files. It allows you to recover entire disks, individual files and their different versions. This article is an overview of the problems that may be...