Knowledge Base

// Licensing and Upgrade See Acronis True Image 2015: Licensing and Upgrade FAQ What's new in Acronis True Image 2015? Completely new design - design and usability of Acronis True Image 2015 were completely reworked to improve and simplify the user experience. Compatible with touch screens - the new interface allows you to work with...

Windows Acronis Cyber Protect Home Office and Acronis True Image can be removed via Add or Remove programs (Start -> Control Panel) for Windows XP or Program and Features (Start -> Control Panel) for Windows Vista and Windows 7/8/10. You can also uninstall the product using the EXE installation file: run the installation file of the product...

This is a Windows issue Symptoms An attempt to install an Acronis product fails with an error similar to the following one: An error occurred during the installation of assembly 'Microsoft.VC80.CRT,publicKeyToken="1fc8b3b9a1e3b",type="win32",version="8.0.50727.762",processorArchitecture="x86"'....

An overview of the Acronis product licensing Current products and versions Product name Number of machines covered by 1 license License period Details Acronis Cyber Protect Home Office (formerly Acronis True Image) - Essentials 1, 3 or 5 machine license subscription-based KB69352 Acronis Cyber Protect Home Office (formerly Acronis...

Acronis True Image 10.0 Home offers you point-in-time backup strategy. It has user-friendly interface and abilty to bring your machine back online even if it has crashed and is unbootable. This product version is outdated. For the current versions see Acronis Backup Software. Description Acronis True Image 10.0 Home is an easy-to-use, affordable...

The Sync feature allows you to synchronize your data between multiple computers and with Acronis Cloud. Prerequisites Make sure the data and storage types you are trying to synchronize are supported. See product documentation. Computer, where you want to use synchronization, should have an Internet connection. It is required for registering...

This has been fixed This article applies to: Acronis True Image Home 2010 Acronis Backup and Security 2010 Symptoms You are trying to back up to Acronis Secure Zone; The operation fails with the following error message: Failed to access Acronis Secure Zone. Possible reason: Acronis Secure Zone is locked by another application. Cause Issue...

Introduction There may be rare cases when you will want to disable Active Protection. It does not interfere or compete for computer resources with other security software and you do not need to disable it for that. But if you are troubleshooting an issue with Acronis True Image and need to make changes to Acronis configuration files or registry...

Clean the temporary folder and reattempt the installation This article applies to: Acronis True Image Home 2011 Symptoms An attempt to install Acronis True Image Home 2011 fails with the following error message: The installation was interrupted before Acronis True Image Home 2011 could be installed. You need to restart the installer to try again...

It is recommended to use Acronis Backup & Recovery for database backups This article applies to: Acronis True Image Home 2010 Acronis True Image Home 2011 Acronis True Image Home 2012 Introduction Since there is no Volume Snapshot Service (VSS) support in Acronis True Image Home 2010 or Acronis True Image Home 2011, it is strongly...