Knowledge Base

Durch den "telnet" Befehl können Sie die Porte testen und prüfen, ob diese geöfften sind.  Einführung Durch den "telnet" Befehl können Sie die Ports testen und prüfen, ob diese geöfften sind. Lösung Sie können überprüfen, ob ein Port in Ihrem Netzwerk geöffnet ist, indem Sie den telnet Befehl ausführen. Falls der Port offen ist, wird...

Introduction To troubleshoot cloud backup issues, you will need to troubleshoot the connection from your ESX(i) host to Acronis Datacenter. Solution Please collect following information: Connect to Virtual Appliance on ESX(i) host; Go to the Console tab, click into the console window and press CTRL-SHIFT-ALT-SPACE-F1 to enter the command...

Unblock the necessary hostname and the 55556 port This article applies to: Acronis True Image Cloud storage is an add-on to Acronis True Image and can not be used without the product. Symptoms In Acronis True Image, you try to log into your Acronis Online Backup account or back up to Acronis Online Backup server; The operation fails with the...

Make sure your Firewall software is not blocking the access This article applies to: Acronis Backup and Security 2010 Acronis True Image Home 2010 Acronis True Image Home 2010 Online Backup (Standalone) Symptoms In Acronis True Image Home 2010, you try to log into your Acronis Online Backup account or back up to Acronis Online Backup server;...

Stellen Sie sicher, dass die Firewall-Software nicht den Zugriff blockiert Dieser Artikel ist gültig für die Produkte: Acronis Backup and Security 2010 Acronis True Image Home 2010 Acronis True Image Home 2010 Online Backup (Standalone) Symptome In Acronis True Image Home 2010 versuchen Sie, sich bei Ihrem Konto für Acronis Online Backup...

To let Acronis products operate properly in the network, you need to open specific ports in Firewall settings. Acronis Cyber Protect Home Office uses the following ports: TCP port 58101 for managing Tray Notification Center, displaying tray notifications about the task status and allowing user interaction TCP port 8099...

This article describes how to handle issues with Initial Seeding backup creation. Follow these steps to troubleshoot Initial Seeding Backup: Get familiar with technology of the Initial Seeding in the About part. Follow to Troubleshooting part to troubleshoot and resolve the issue. About Initial Seeding is an extra service...

This article provides instruction for troubleshooting virtual machine backup failures in Acronis Cyber Backup virtualization solutions. Solution Follow these steps to troubleshoot virtual machine backup failures: Get familiar with technology of virtual machine backup in the About part. Check for known issues in the Known issues...

To be able to back up a machine to the online storage, you need to purchase and activate a subscription to the Acronis Backup to Cloud (Acronis Backup & Recovery Online) service. Follow these steps to troubleshoot Subscription Activation Issues: 1. Prerequisites Complete all steps before proceeding to error troubleshooting step. 1.1....

This article applies to: Acronis Backup for VMware (Acronis vmProtect) Introduction The article describes the steps to troubleshoot issues when the network storages cannot be accessed. Solution Follow these steps to troubleshoot issues connecting to the network storages: Get familiar with supported network storages that can be used by Acronis...