Knowledge Base

Renewing your eixsting subscription to a volume subscription This article applies to: Acronis Backup & Recovery 11.5 Acronis Backup 11.5 Introduction On February 24, 2014, Acronis introduced Volume, a new, space-efficient subscription to Acronis Backup to Cloud to store and manage all your machines' data with one subscription only. For...

When your Acronis Backup to Cloud subscription is about to expire and you want to continue backing up to cloud, you need to renew the subscription. How to renew volume subscriptions When your next subscription has the same storage quota as the current one Log in to your account on Acronis website. Register the new subscription if you have not...

To fix the issue update to the latest build of Acronis Backup Symptoms You renew the Acronis Backup to Cloud subscription to Volume type; Acronis Backup errors out when backing up or activating the subscription with the following message: Cannot find the registration for the subscription with ID 'XXXX' on the server Cause A new...

Acronis Cloud storage quota can be increased free of charge in My Account section on the Acronis Webpage. The remaining subscription period is reduced in proportion to the capacity increase. This article is about Acronis Backup 11.7. If you are using Acronis Cyber Backup 12.5 see Acronis Cyber Backup 12.5: how to increase quota or extend...

This article applies to: Acronis Backup to Cloud This article applies to version 11.5/11.7. For information on Cloud licensing in the current version Acronis Cyber Protect 15 see Acronis Cyber Protect 15 licensing Acronis Cloud Backup licensing is subscription-based. All subscriptions are valid for 1 year and can be renewed later. Workstation...

Licensing schemes Acronis Backup products have 2 licensing schemes: subscription licenses and perpetual licenses. Perpetual licenses are unlimited in time. Subscription licenses are valid for 1, 2, or 3 years. After a subscription expires, all product functionality except recovery will be blocked until further subscription renewal. Backed up data...

One license per one machine with an Acronis Agent. One license for all virtual machines in agentless ESX/Hyper-V operation This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Acronis Backup & Recovery 11.5This article does not apply to Acronis Backup to Cloud. See:Acronis Backup to Cloud Volume...

Introduction When a backup ends with an error status (backup is not created), Acronis True Image displays a short error message in the product interface, and writes the details in a text log file (“full log”). To see the short error message do either of the following: Click on the red cross or the pause icon || in the center of backup...

Licensing schemes Acronis Cyber Backup products have 2 licensing schemes: subscription licenses and perpetual licenses. Perpetual licenses are unlimited in time. Subscription licenses are valid for 1, 2, or 3 years. After a subscription expires, all product functionality except recovery will be blocked until further subscription renewal. Backed up...

Expand All / Hide All Need help with product setup? Have an Acronis Priority Engineer install the product and guide you through the options so your configuration meet your organization’s unique needs. Buy Onboarding Service for Acronis Cyber Backup 12.5 now! Licensing Questions How is Acronis Cyber Backup 12.5 licensed? All...