Knowledge Base

Make sure you have an account at the Acronis website, then log into your account through the product If you already have Acronis Cloud Backup subscription activated and are updating from trial to the full version, proceed as described in Acronis Backup: Converting Trial Cloud Backup Subscription into Full. Introduction To activate your...

Make sure you have an account at the Acronis website, then log into your account through the product This article applies to: Acronis Cloud Backup (Acronis Backup & Recovery 11.5 Online) Acronis Backup & Recovery 10 Online Acronis Backup & Recovery 11 Online (!) If you already have Acronis Online Backup / Acronis Backup to Cloud...

The online backup subscription is annual This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 10 Online Description   (!) For country availability see:   Acronis Cloud Storage: list of supported countries Acronis Backup & Recovery Online Large Scale Recovery and Initial Seeding: Country...

When switching from trial to the full version, you only need to provide the serial number, no need to reinstall the product. All backups, syncs, and other settings will be kept. If you have an account with active Acronis True Image Essential, Advanced or Premium subscription, you simply need to log in under your account and Acronis True Image...

How to activate the product after installation This article applies to: Acronis Small Office: Server Cloud Backup Introduction To use Acronis Small Office Backup, you need to activate it via the Internet. Without activation, the fully functional product works for 60 days. If you do not activate it during that period, all program functions will...

Introduction This article provides troubleshooting steps for issues with backup to Acronis Cloud storage using Acronis True Image, versions 2017 through 2021. Symptoms 1. Backup to Acronis Cloud fails. 2. When you click on the red X or || icon to see details, one of the following messages is shown: Your subscription has expired You have...

When switching from trial to the full version, you only need to provide the serial number or log in to account with active subscription. No need to reinstall the product, all backups, syncs, and other settings will be kept. If you have an account with active Acronis True Image Essential, Advanced or Premium subscription, you simply need...

You can back up the entire machine (including single-pass backup of SQL, SharePoint or Active Directory) or separate files and folders with your most valuable data to Acronis Cloud. Installing Acronis Backup See detailed instructions in: Acronis Backup: Installation Acronis Backup Advanced: Installation You can specify a cloud subscription...

Introduction When a backup ends with an error status (backup is not created), Acronis True Image displays a short error message in the product interface, and writes the details in a text log file (“full log”). To see the short error message do either of the following: Click on the red cross or the pause icon || in the center of backup...

(!) For country availability see: Acronis Cloud Storage: list of supported countries Acronis Backup & Recovery Online Large Scale Recovery and Initial Seeding: Country Availability LSR is licensed per machine irrespective of the number of full backups and incremental backups from the same machine. For example, if you have one or more full...