Knowledge Base

(!) Standalone versions of Acronis Cyber Protect and Acronis Cyber Backup (Acronis Backup & Recovery) do not support tapes. Supported tape devices The following tape devices have been specifically tested. However, even if your tape devices are not listed below, it may still work correctly in all required scenarios, due to the fact...

Description of tape pools and operations with them in Acronis Backup Advanced (Acronis Backup & Recovery Advanced) This article applies to: Acronis Backup Advanced 11.5 (Acronis Backup & Recovery 11.5 Advanced) Acronis Backup & Recovery 11 Advanced Acronis Backup & Recovery 10 Description Tapes are managed by Acronis Removable...

Decrease HKEY_LOCAL_MACHINE\Software\Acronis\BackupAndRecovery\TapeLocation/WriteCacheSize by 2 (min.value 16384) Symptoms You create a backup plan and select to store your backup on tapes. Alternatively you want to export a backup to tapes. Operation fails with error: Error code: 3 Module: 329 LineInfo: 1cd98aae889424f9 Fields...

Acronis Cyber Protect 15, Acronis Cyber Backup Advanced 12.5, Acronis Backup Advanced 11.7 and Acronis Backup & Recovery 11 support most of virtual tape libraries (VTL) e.g. Falconstor VTL. (!) The virtual tape libraries from Cristalink Firestreamer VTL are not supported.  

Acronis Backup & Recovery 10 supports tape libraries, autoloaders, SCSI and USB tape drives Description Acronis Backup & Recovery 10 supports tape libraries, autoloaders, SCSI and USB tape drives as storage devices. A tape device can be locally attached to a managed machine (in this case, the Acronis Backup & Recovery 10 Agent writes...

Troubelshoot tape usage issues This article applies to: Acronis Backup Advanced Introduction Acronis Backup Advanced provides advanced capabilities in setting up tape storage and using it for backup and replication. Incorrect settings and usage may lead to unexpected results and problems. This article describes the Tape Management functionality...

Tape cartridges are not loaded into a tape autoloader automatically This article applies to: Acronis Backup & Recovery 10 Advanced Server Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition Acronis Backup & Recovery 10 Advanced Workstation Acronis Backup & Recovery 10 Advanced Server - Virtual Edition...

How to force tape detection Introduction If the detection of a tape drive takes too long, you can increase the wait time by applying some changes in Windows Registry. Solution Close the product and stop Acronis Services. Go to Start -> Run -> services.msc and stop these Acronis Services: Acronis Managed Machine Service Acronis Removable...

When backing up to a magnetic tape media, you may encounter issues with device detection or read/write operations. This article provides instructions on how to troubleshoot and resolve such issues. Follow these steps to troubleshoot issues with backing up to magnetic tape media: Get familiar with technology of devices and tapes in the About...

Instructions on how to troubleshoot and resolve issues with tape devices. This article applies to: Acronis Backup Advanced (Acronis Backup & Recovery) If you are using Acronis Cyber Backup 12.5 please refer to this article: Acronis Backup 12.5: Troubleshooting tape Read/Write errors Introduction When backing up to a magnetic tape media...