Knowledge Base

How to manually export archives from a managed vault This article applies to: Acronis Backup & Recovery 10 Advanced Server Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition Acronis Backup & Recovery 10 Advanced Workstation Acronis Backup & Recovery 10 Advanced Server - Virtual Edition Introduction This...

You can export the computer names and the Acronis Agent build numbers into a text file using a script This article applies to: Acronis Backup & Recovery 10 Advanced Server Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition Acronis Backup & Recovery 10 Advanced Workstation Acronis Backup & Recovery 10...

Description of the most common issues with retention rules This article applies to: All Acronis Backup & Recovery 10 Editions Introduction Unlike previous corporate Acronis True Image versions (see Using Batch Files in Acronis True Image), Acronis Backup & Recovery 10 can create multiple full backups in one folder. Thus, the product...

This article explains the general concept of archives and backups as realized in Acronis Backup & Recovery, and how one can resume previous backups into the same archive This article applies to: Acronis Backup 11.5 (Acronis Backup & Recovery 11.5) Acronis Backup & Recovery 11 Acronis Backup & Recovery 10 Description Backups...

You can import an archive to a managed vault only through command line This article applies to: All Acronis Backup & Recovery 10 Editions starting from Build 11345 Introduction If you are intending to import a backup or archive to any source other than a managed vault, tape or online vault, you can do this by simply copying the backup or...

Mounting and unmounting backup archives This article applies to: Acronis Backup & Recovery 10 Advanced Server Acronis Backup & Recovery 10 Server for Windows (Standalone) Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition Acronis Backup & Recovery 10 Advanced Workstation Acronis Backup & Recovery 10...

When contacting Acronis Support with a technical issue, it is recommended to have Acronis System Information at hand Collecting Acronis System Information report lets Acronis Support Engineers have a better insight into the issue you may be experiencing. Please collect the report from the machine requested (Agent machine, Virtual Appliance etc...

'Version 12' backup format (archive3) is the main archive type for Acronis Cyber Protect Cloud and Acronis Backup 12.5. It is used to back up any data, including mobile data, applications, application-aware, Mac OS, Oracle DB, Microsoft 365 mailboxes, etc. Design of 'version 12' backup format An archive of 'version 12...

Symptoms You are performing a backup of several machines with automatic replication/cleanup. The backup completes successfully but archive cleanup fails with an error similar to: Error code: 507 Module: 64 LineInfo: a1d3981537c687b7 Fields: id : Backup_2013_05_23_08_00_20_414F.TIB, $module : disk_bundle_vs_37613 Message: Failed to open...

Service databases and logs location Centralized Managed Vault Database This database contains information about managed vaults. Database type: Firebird Database is managed by Acronis Storage Node One file per each vault is stored on Storage Node machine: Windows XP/2003: Documents And Settings\All Users\Application Data\Acronis\...