Knowledge Base

The online backup subscription is annual This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 10 Online Description   (!) For country availability see:   Acronis Cloud Storage: list of supported countries Acronis Backup & Recovery Online Large Scale Recovery and Initial Seeding: Country...

How to convert a trial subscription of Acronis Backup & Recovery Online into the full one This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Acronis Backup & Recovery 11.5 Introduction If you have a trial subscription assigned to a particular machine, in order to activate the full subscription...

Vergewissern Sie sich, dass Sie auf der Acronis-Website ein Konto haben, und melden Sie sich über das Produkt in Ihrem Konto an Dieser Artikel bezieht sich auf: Acronis Backup & Recovery 11 Acronis Backup & Recovery 11.5 Acronis Backup 11.5 (!) Wenn Sie das Abonnement für Acronis Online Backup bereits aktiviert haben und von der...

Activate the subscription to eliminate the issue This article applies to: Acronis Backup & Recovery 10 (All Editions) Acronis Backup & Recovery 10 Online Symptoms An attempt to back up to the online storage errors out with the following message: There is no activated subscription for account 0x00A20021+0x00A20022+0x00A1003A Cause There...

This article describes that the trial and full subscription must match. Introduction When a trial subscription is activated, it will not be possible to activate later a full subscription of another type. E.g. if you have a trial subscription for VM's 2 TB, you will not be able to activate a full 1 TB server subscription. You will receive a popup...

Log into your account in the product, select the subscription that you want to reassign This article applies to: Acronis Backup & Recovery 10 (All Editions) Acronis Backup & Recovery 10 Online Introduction You can reassign the online backup subscription from one machine to another, provided that you use the same online backup account....

Your subscription has expired. Please extend your Acronis Online Backup subscription This article applies to: Acronis True Image Home 2012 Symptoms When logging in to Acronis Online Backup from the product you receive the following warning: Your subscription has expired. Online Backup is in recovery-only mode And there is a similar warning in...

One license per one machine with an Acronis Agent. One license for all virtual machines in agentless ESX/Hyper-V operation This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 11 Acronis Backup & Recovery 11.5This article does not apply to Acronis Backup to Cloud. See:Acronis Backup to Cloud Volume...

This has been fixed This article applies to: Acronis Backup & Recovery 10 Acronis Backup & Recovery 10 Online Symptoms In Acronis Backup & Recovery 10 interface, you press Activate Online Backup subscription; In the Subscription selection window, Subscription period for activated subscriptions shows as One month: Cause This...

To be able to back up a machine to the online storage, you need to purchase and activate a subscription to the Acronis Backup to Cloud (Acronis Backup & Recovery Online) service. Follow these steps to troubleshoot Subscription Activation Issues: 1. Prerequisites Complete all steps before proceeding to error troubleshooting step. 1.1....