71616: Acronis Disaster Recovery: Recovery server console access for Microsoft Azure VM with a Linux Ubuntu operating system

Last update: 24-01-2023

You have a Microsoft Azure VM with a Linux Ubuntu operating system that is protected with Advanced Disaster Recovery. If you want to connect to the Recovery server console of this machine in test or production failover, follow the below steps.

Solution

To ensure that you can access the Recovery server console, install the linux-modules-extra Linux package:
 

You can install the package before you perform backup and failover, by running the following command on the original Linux machine:  apt install linux-modules-extra-`uname -r`

Alternatively, you can install the package after failover completes, by using SSH to connect to the original Linux machine, and then running the following commands on it:   
 

  • apt install linux-modules-extra-`uname -r`
  • depmod -a
  • modprobe qxl

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