71613: Acronis Cyber Protect Cloud: Backups to Cloud fail with "The cloud storage quota is exceeded. Further backups will fail" after storage quota was increased

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Last update: 02-03-2023

Symptoms

  • You are backing up to Cloud Storage.
  • The Backup fails with "The cloud storage quota is exceeded" due to reached storage quota.
  • After the quota increases, backup still fails with the same error: "The cloud storage quota is exceeded for '<username>'. Further backups will fail."

Cause

Issue in the product.

The issue was fixed in C23.02 release.

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