71605: Acronis Cyber Protect Cloud: Cloud backups fail on EU2 DC

Last update: 11-01-2023

Symptoms

  • You are using EU2 DC and FRA2 storage (abgw-fra2-arp1)
  • Starting from 10th of January 2023, backups to Cloud fail with “[Archive Server]: storage request timeout” and “Operation failed due to a temporary issue in the Cloud storage”

Cause

Issue on the Storage side.

The issue was resolved.

 

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