71581: Acronis Cyber Protect Cloud: Microsoft 365 backups finish with error "i/o timeout" on BR01 DC

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Last update: 26-01-2023


  • You are using BR01 DC to create C2C backups of Microsoft 365
  • Backups and other activities finish with errors similar to "Service is temporarily not available: 'Get "https://graph.microsoft.com/v1.0/...": dial tcp i/o timeout'. Please try again later"
    To confirm that you are facing this issue, the error message should include the text "i/o timeout"


The issue is caused by connectivity issues with Microsoft services.

This issue has been resolved.