Symptoms

• You are using Plesk integration, build 418
• Backup fails with "Creating of metadata was failed: Site without PhysicalHosting cannot be Webspace"
  
  Example of full Error message

  Error code: 20250646
  Fields: {"$module":"disk_bundle_lxa64_30991","AgentName":"vz02.azamedia.net","CommandID":"2F224F57-6933-4BFC-A6E9-E9E5A47DBA2D"}
  Message: TOL: Failed to execute the command. Executing pre-data capture command
  ------------------------
  Error code: 1024
  Fields: {"$module":"mms_lxa64_30991","ExitCode":1}
  Message: Child process has exited with code '1'.
  ------------------------
  Error code: 10944515
  Fields: {"$module":"mms_lxa64_30991"}
  Message: Failed to execute command '/usr/lib/Acronis/BackupAndRecovery/webcpprecapture:
  [2022-11-23 14:29:18.825] 31150:637e202ec9329 ERR [extension/acronis-backup] The execution of create-meta.php has failed with the following message:
  [2022-11-23 14:29:18.806] 31152:637e202cb76c2 ERR [extension/acronis-backup] Creating of metadata was failed: Site without PhysicalHosting cannot be Webspace
  The execution of create-meta.php has failed with the following message:
  [2022-11-23 14:29:18.806] 31152:637e202cb76c2 ERR [extension/acronis-backup] Creating of metadata was failed: Site without PhysicalHosting cannot be Webspace
  
  exit status 1

   

Cause

Issue in the product.

This issue is resolved in a hotfix build.

Hotfix build 1.6.1 has been published in the Plesk Extension Catalogue and is now available through the standard update procedure.