71497: Acronis Cyber Protect Cloud: Website backup fails with error: "Task timeout expired. The agent that is responsible for processing the task is not accessible."

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Last update: 23-12-2022

Symptoms

1. You are backing up a website configured with SFTP;

2. Upon execution of a scheduled or manual backup activity you receive an error:

"Task timeout expired. The agent that is responsible for processing the task is not accessible" 

Cause

Issue in the product.

The issue has been resolved.

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