71484: Acronis Cyber Protect Home Office (Mac): Constant requests to grant full disk access permission

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Operating Systems: 

Last update: 28-11-2022


  1. You open Acronis Cyber Protect Home Office (build 40106) on Mac.
  2. The message "Grant full disk access to Acronis Cyber Protect Home Office" pops up.
  3. Once you grant the access and relaunch Acronis Cyber Protect Home Office, you get the same message again.
  4. Giving access as described in the instructions provided here doesn't help.


The root cause is a crash in escyberprotect, a microservice used by Acronis to access and scan disks.

How to confirm that this is the reason: /Library/Logs/DiagnosticReports/ folder contains lots of files named like escyberprotect-YYYY-MM-DD-XXXXXX.ips which contain, among others, a line referring to EXC_BAD_ACCESS. 


Contact Acronis Support with reference to this article.