45961: Acronis Backup for VMware: Recovery of Mailboxes or Mailboxes Content Fails

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    Last update: Mo, 2014-06-09 14:21

    This article applies to:

    • Acronis Backup for VMware (Acronis vmProtect) 9


    This articles desribes the troubleshooting steps to investigate the issue with failures during recovery of mailboxes or their content using Acronis software.


    Follow these steps to troubleshoot the issue when e-mail recovery operation fails:

    1. Get familiar with technology of the e-mail recovery process in the About part.
    2. Check for known issues in the Known issues part.
    3. Follow to Troubleshooting part to troubleshoot and resolve the issue.

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