This is a known issue
This article applies to:
- Acronis vmProtect 6
- You create a password-protected backup of a virtual machine;
- You open the Recovery points view in Acronis vmProtect 6, select location with the created archive and select the archive.
- You enter password when prompted for it. The list of recovery points is empty:
Issue in the product.
There is no solution at the moment.
Acronis Development Team is working on fixing this issue. A fix is planned for next publicly available build. This article will be updated when the issue is fixed.
Contact Acronis Customer Central if you have any questions or need assistance.