9384: Acronis Backup & Recovery 10 Fails to Back Up to a Subfolder on Iomega REV Drive

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Operating Systems: 

Acronis Backup & Recovery 10 can only back up to the root of Iomega REV drive.

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition
  • Acronis Backup & Recovery 10 Server for Windows
  • Acronis Backup & Recovery 10 Workstation

Symptoms

  1. You create a backup plan and in Where to back up section specify a subfolder (for example, F:\Backups) on Iomega REV drive.
  2. An attempt to run the created backup plan results in an error message similar to the following one:

    Code: 4,194,318(0x40000E)
    Module: 64
    Owner: Administrator
    Message: Failed to open the backup location.
    Additional info:
    --------------------
    Error code: 14
    Module: 64
    LineInfo: 3fc49765c500c5a8
    Fields:  path : atis:/cd?F:\Backups\
    Message: Failed to open the backup location.
    --------------------
    Error code: 16
    Module: 4
    LineInfo: 3fc49765c500c5a8
    Fields:
    Message: The device is busy.

Cause

Acronis Backup & Recovery 10 can only back up to the root of Iomega REV drive.

Solution

As a workaround, specify the root of Iomega REV drive in Where to back up section.

More information

See also Acronis Backup & Recovery 10 Fails to Back Up to Iomega REV Drive.

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