Click the "Refresh" button twice to make the archive on tape show in the wizard

This article applies to:

• All Acronis Backup & Recovery 10 Editions

Symptoms

1. You have an archive on a tape drive that you intent to validate or restore;
2. When you browse to the archive on the tape drive, it does not come up in the wizard even after clicking Refresh:

   

Cause

The product fails to refresh the tape after scanning it once.

Solution

Scan the tape twice:

1. Click Refresh and wait until the product completes the scan;
2. Click Refresh again. The archives should then come up:

   

More information

See also Acronis Backup & Recovery 10 Detects Archives on Tape as Corrupt.