9378: Acronis Backup & Recovery 10: Backup on Tape Appears Only After Clicking "Refresh" Twice

Last update: 19-03-2010

Click the "Refresh" button twice to make the archive on tape show in the wizard

This article applies to:


  1. You have an archive on a tape drive that you intent to validate or restore;
  2. When you browse to the archive on the tape drive, it does not come up in the wizard even after clicking Refresh:


The product fails to refresh the tape after scanning it once.


Scan the tape twice:

  1. Click Refresh and wait until the product completes the scan;
  2. Click Refresh again. The archives should then come up:

More information

See also Acronis Backup & Recovery 10 Detects Archives on Tape as Corrupt.