8966: Acronis True Image Home 2010: Backups Created from Acronis Bootable Media Are Not Displayed in Windows

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Browse for the backup to have it displayed in the Recovery window

This article applies to:

Symptoms

  1. Using Acronis True Image Home 2010, you create a full backup of a partition in Windows;
  2. Then you boot the machine from Acronis Bootable Media and create an incremental backup to the full one;
  3. After booting back to Windows and running Acronis True Image Home 2010, there are no backups shown in the Recovery window:

Cause

Acronis True Image Home 2010 keeps a database of the created backup archives and their location on the machine. When you start Acronis True Image Home 2010, it refers to this database to display the available backup archives.

The database is stored in the following folder:

  • /Documents and Settings/All Users/Application Data/Acronis/TrueImageHome/Database/archives.xml

Partitions from Acronis Bootable Media may have drive letters different from Windows. See Acronis Bootable Media Displays Wrong Drive Letters.

When you create an incremental backup from Acronis Bootable Media, the product changes the drive letter of the location where the full backup is stored to the one as recognized by Windows.

Sample scenario

  1. In Windows, you create a full backup and save it to R: partition;
  2. Then you boot from Acronis Bootable Media and see that the R: partition is detected as F:;
  3. You create an incremental backup to the full one, which according to the Acronis Bootable Media is stored on F:. The product changes the backup location in the archive.xml file to F:.
  4. After booting back to Windows, the product refers to the archive.xml file to display the available backup and points to the F: partition. However, there are no backups on the F: partition or this partition does not exist.

Solution

  1. In the Recovery window, click Browse for backup:

  2. And point the product to the backup location. The drive letter in the archive.xml file will be changed to the one as detected by Windows.

More information

See also Moving or Renaming Acronis True Image Home 2010 Backups.

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