This is a Red Hat Enterprise Linux kernel issue

This article applies to:

• Acronis Backup & Recovery

Symptoms

CentOS or Red Hat Enterprise Linux 5.4 system freezes or crashes during backup creation.

Cause

This is a Red Hat Enterprise Linux kernel issue. See CentOS Bug 3869.

Solution

Update your kernel to 2.6.18-164.11.1.

More information

See also Creating the SNAPAPI Module in Acronis Backup Software for Linux.