8338: Acronis Backup & Recovery 10 Advanced: Moving Acronis License Server

How to move the Acronis License Server

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Introduction

If you need to move Acronis License Server to a different machine, please proceed as described in this article.

Solution

You may optionally export your existing licenses, and import them into the new license server.

Or you may download the licenses from your account and add them to the new license server; the licenses will automatically be re-assigned after re-addessing the agents.

See:

Exporting and importing existing licenses

  1. Export the licenses from the existing Acronis License Server (you may skip this step if you store a copy of all the licenses):

  2. Install the Acronis License Server on the new machine and import the licenses:

    Using the Acronis Administrative Template

    (!) This will only work with Acronis Backup & Recovery 10 Build 12497 or higher. If you have Acronis Backup & Recovery 10 Build 11639 or lower, please refer to Remotely repair the installation of the Acronis Agents.

    The Acronis Administrative Template is applied through the Microsoft Group Policy mechanism. The template policy settings can be applied to a single computer or to a domain.

    1. Run Windows Group Policy Objects Editor (Start-Run -> gpedit.msc);
    2. Open the Group Policy object (GPO) you want to edit;
    3. Go to Computer Configuration -> Administrative Templates;
    4. Click Action -> Add/Remove Templates -> Add;
    5. Browse to the Acronis Administrative Template (\Program Files\Common Files\Acronis\Agent\Acronis_agent.adm or \Program Files\Acronis\BackupAndRecovery\Acronis_agent.adm), and click Open;
    6. Once the template is loaded, click Acronis Backup & Recovery Agent for Windows -> Licensing:

    7. In the Licensing Properties window, click Enabled and and type in the IP address of the new Acronis License Server machine:

    8. Click OK;
    9. Restart the Acronis Managed Machine Service on all the Acronis Agent machines (Start-Run -> services.msc -> Acronis Managed Machine Service):

      To restart the service on remote machines, you can use Microsoft Management Console (MSC). See Microsoft TechNet Article: Microsoft Management Console.

    Adjusting the registry and restarting the Acronis Managed Machine Service

    If you have Acronis Backup & Recovery 10 Build 11639 or lower, you need  to edit the registry of each of the machines that have Acronis Agent for Windows and Acronis Universal Restore and/or Deduplication installed.

    This will migrate all licenses, including the Acronis Agent license, the Acronis Universal Restore license and the Deduplication license.

    Do the following:

    1. Hit Start-Run and type regedit
    2. Navigate to:
      • Windows 64 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Acronis\MMS\Configuration\License
      • Windows 32 bit: HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\MMS\Configuration\License
    3. Change the LicenseServerAddress field - and type in the host name or IP address of your new Acronis License Server machine there.
    4. Navigate to:
      • Windows 64 bit: HKEY_LOCAL_MACHINE\Software\Wow6432Node\Acronis\Licenses\
      • Windows 32 bit: HKEY_LOCAL_MACHINE\Software\Acronis\Licenses\
    5. There will be several subkeys with GUID names similar to 2EB8075B053C1500 (the number of subkeys depends on the components installed on this machine). It is necessary to change Server and ServerAddress fields under each of the existing subkeys - and type in the host name or IP address of your new Acronis License Server machine there.

    6. Invoke the Windows services snap-in (Start-Run -> services.msc) and restart the Acronis Managed Machine Service

    Run a reg file and remotely repair the installation of the Acronis Agents

    If you have Acronis Backup & Recovery 10 Build 11639 or lower, and would like to reinstall or update the Acronis Agents, you need to run a batch file on all the Acronis Agents machines and the reinstall the Acronis Agents (including Acronis Universal Restore and/or Deduplication).

    This will migrate all licenses, including the Acronis Agent license, the Acronis Universal Restore license and the Deduplication license.

    Do the following:

    1. Download and extract the reg file. Execute it on all the agent machines where you plan to reinstall the components remotely;
      1. Start the Acronis Management Console and click Install Acronis components:

      2. Type in the IP address of the new Acronis License Server machine:

      3. Select the components that correspond to the ones already installed on the Acronis Agent machines:

      4. Add the machines from a list or select them manually:

      5. Run the installation. This will repair the existing Acronis Agents installation with the new Acronis License Server location.

    More information

    See also Using Acronis License Server.

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