8307: Installation of Acronis Internet Security Suite 2010 Fails with "Could not access network location..."

use Google Translate

Last update: Wed, 2010-02-10 10:21

Fix the corrupted Windows registry key to solve the issue

This article applies to:


An attempt to install Acronis Internet Security Suite 2010 fails with the following error message:

Could not access network location...


The following registry key is corrupted:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders


To solve the issue, please see Microsoft Knowledge Base Article 886549.

More information

See also Acronis Internet Security Suite 2010: Troubleshooting Installation Issues.