8305: Installation of Acronis Product Fails with "...not a valid Win32 application"

Update and repair Windows Installer to fix the issue

This article applies to:

  • All Acronis products

Symptoms

An attempt to install Acronis software fails with the following error message:

...not a valid Win32 application

Cause

Corrupted installation file (e.g. due to incomplete download) or corrupted Windows Installer configuration.

Solution

  1. Try updating and repairing Windows Installer. See Microsoft Knowledge Base Article 942288;
  2. Redownload the latest build of the product. See Downloading the Latest Build of Acronis Software;
  3. Reattempt the installation.

If the solution does not help, try removing security software that you may have and reattempt the installation.

More information

See also Acronis Internet Security Suite 2010: Troubleshooting Installation Issues.

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