The application is probably blocked by the Firewall
This article applies to:
After installing Acronis Internet Security Suite 2010 or Acronis Backup and Security 2010 some application fails to establish a connection with Internet or some other source.
The application is most probably blocked by Firewall.
- Start Acronis Internet Security Suite 2010 and switch to the Expert mode (see Acronis Internet Security Suite 2010: Novice, Intermediate, and Expert Modes);
- Go to the Firewall -> Rules tab:
- Check that the respective application modules are not blocked by some rule;
- Create or modify the rule for the respective application and set it to Allow: