8028: Acronis Backup & Recovery 10 Advanced Server Virtual Edition: Acronis Agent for ESX Reports "Failed to initialize the mount library. The default library is being used" in the Log

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To fix this, deploy the ESX agent on the ESX server whose virtual machines you want to back up and recover

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server Virtual Edition (Acronis Agent for ESX)

Symptoms

  1. You have Acronis Agent for ESX (Virtual Appliance) deployed to an ESX host;
  2. With this Virtual Appliance, you are trying to manage virtual machines running on a different ESX host;
  3. In the operation log of the product you have error entries similar to the following ones:

    Error code: 64
    Module: 83
    LineInfo: 1b5da992938b2bd2
    Fields:
    Message: Failed to initialize the mount library. The default library is being used.
    --------------------
    Error code: 64
    Module: 83
    LineInfo: 1b5da992938b2aab
    Fields:
    Message: The current parameters of the ESX agent do not correspond with those on the ESX server. Try to detach foreign disks from the
    virtual appliance.

Cause

You have the Virtual Appliance deployed on an ESX host different from the one you are trying to manage.

Solution

Deploy the Virtual Appliance to the ESX host the virtual machines of which you are trying to manage.

More information

See also:

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