Wait until the backup process completes, or delete the partially backed up file
This article applies to:
- Acronis True Image Home 2010 Online Backup (Standalone)
Symptoms
- Using Acronis True Image Home 2010 Online Backup (Standalone), you are attempting to recover data from your online backup account;
- The recovery fails with the following error message:
Failed to recover the version that contains the partially backed up file
Cause
- You have a backup process running, and not all of the backup data has been transferred to your online account yet;
- You started a backup process, but suspended it, and not all of the backup data has been transferred to your online account yet.
Solution
Do one of the following to solve the issue:
- Wait until the backup process completes;
- Delete the data that is partially backed up.
More information
See also Acronis True Image Home 2010 Online Backup (Standalone): Backing Up