7711: Acronis True Image Home 2010 Online Backup (Standalone): Recovery Errors Out with "Failed to recover the version that contains the partially backed up file"

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Wait until the backup process completes, or delete the partially backed up file

This article applies to:

  • Acronis True Image Home 2010 Online Backup (Standalone)

Symptoms

  1. Using Acronis True Image Home 2010 Online Backup (Standalone), you are attempting to recover data from your online backup account;
  2. The recovery fails with the following error message:

    Failed to recover the version that contains the partially backed up file

Cause

  • You have a backup process running, and not all of the backup data has been transferred to your online account yet;
  • You started a backup process, but suspended it, and not all of the backup data has been transferred to your online account yet.

Solution

Do one of the following to solve the issue:

  • Wait until the backup process completes;
  • Delete the data that is partially backed up.

More information

See also Acronis True Image Home 2010 Online Backup (Standalone): Backing Up

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