7633: Acronis Backup & Recovery 10: Acronis Startup Recovery Manager Is Deactivated after the Restore of System Partition

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Operating Systems: 

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Server for Windows (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Workstation (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. You activate Acronis Startup Recovery Manager;
  2. You back up the system with the Acronis Startup Recovery Manager activated;
  3. You restore the system partition;
  4. After the restore, Acronis Startup Recovery Manager is deactivated. There is no Acronis Startup Recovery Manager prompt on the system boot.

Cause

The current design of the software is such that if a system partition is restored or resized in any way, Acronis Startup Recovery Manager boot code is automatically removed from MBR to avoid any system boot issues. If the sector with the loader is changed for some reason during these operations, then this will make system unbootable - thus, to be on the safe side, this behavior with disabling the boot code was implemented.

Solution

Reactivate Acronis Startup Recovery Manager from the product GUI (using Manage Acronis Secure Zone action).

You can also create a batch file that will activate Acronis Startup Recovery Manager by simply running it. The contents of the batch file should be the following:

"%ProgramFiles%\Acronis\BackupAndRecovery\TrueImageCmd.exe" /asrm_activate

More information

Acronis Development Team is working on changing the described behavior by implementing additional mechanisms to ensure Acronis Startup Recovery Manager is reactivated once it is ensured that the system boots fine.

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