7630: Acronis Backup & Recovery 10: Tasks Fail with "URI incorrect"

The location of your backup archive has changed or is unavailable

This article applies to:

  • Acronis Backup & Recovery 10 Advanced Server
  • Acronis Backup & Recovery 10 Server for Windows (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
  • Acronis Backup & Recovery 10 Advanced Workstation
  • Acronis Backup & Recovery 10 Workstation (Standalone)
  • Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

  1. You have a backup archive in some specified location (e.g. in a managed or unmanaged vault);
  2. You have a task set up for the backup archive (an incremental/differential backup, validation, cleanup etc);
  3. The task fails with an error message similar to the following one:

    Type Error
    Task : Cleanup (custom mode: after backup)

    Code 11 863 304(0xB50508)
    Module 181
    Owner: Acronis
    Message

    Cleanup task (custom mode: after backup) has failed: URI incorrect
    Additional information:
    --------------------
    Error code : 9
    Module : 161
    LineInfo : ca40e4ee016a247e
    Fields : IsReturnCode : 1, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
    Message : URI incorrect.

Cause

The location of the backup archive has changed or is unavailable.

Solution

Make sure the location of the backup archive has not changed and is available. You can do this, for example, by browsing to it.

If the location has changed, recreate the task, or edit the task and set the target location again.

More information

It is not recommended to use a mapped drive when setting up a task. Use a full UNC path instead (e.g. \\server\share\).

See also Acronis Backup & Recovery 10: Acronis Storage Node Does Not Support Swapped Drives.

Tags: 

You are reporting a typo in the following text:
Simply click the "Send typo report" button to complete the report. You can also include a comment.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
15 + 2 =
Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.