The location of your backup archive has changed or is unavailable

This article applies to:

• Acronis Backup & Recovery 10 Advanced Server
• Acronis Backup & Recovery 10 Server for Windows (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Small Business Server Edition
• Acronis Backup & Recovery 10 Advanced Workstation
• Acronis Backup & Recovery 10 Workstation (Standalone)
• Acronis Backup & Recovery 10 Advanced Server - Virtual Edition

Symptoms

1. You have a backup archive in some specified location (e.g. in a managed or unmanaged vault);
2. You have a task set up for the backup archive (an incremental/differential backup, validation, cleanup etc);
3. The task fails with an error message similar to the following one:

   Type Error
   Task : Cleanup (custom mode: after backup)

   Code 11 863 304(0xB50508)
   Module 181
   Owner: Acronis
   Message

   Cleanup task (custom mode: after backup) has failed: URI incorrect
   Additional information:
   --------------------
   Error code : 9
   Module : 161
   LineInfo : ca40e4ee016a247e
   Fields : IsReturnCode : 1, $module : C:\Program Files (x86)\Acronis\BackupAndRecovery\mms.exe
   Message : URI incorrect.

Cause

The location of the backup archive has changed or is unavailable.

Solution

Make sure the location of the backup archive has not changed and is available. You can do this, for example, by browsing to it.

If the location has changed, recreate the task, or edit the task and set the target location again.

More information

It is not recommended to use a mapped drive when setting up a task. Use a full UNC path instead (e.g. \\server\share\).

See also Acronis Backup & Recovery 10: Acronis Storage Node Does Not Support Swapped Drives.