71943: Acronis Cyber Protect Cloud: Protection plans can't be created and Activities tab is empty on US2 DC

use Google Translate

Applies to: 

Last update: 27-03-2023

Symptoms

  • Tenant is on US2 DC
  • When you check the Activities tab in the Cyber protection console, the tab is empty and the Activities don’t load:
  • Attempts to edit or create protection plans fails with "Internal server error"

Cause

Issue in the Task manager component.

Acronis Development team is investigating the issue.

This article will be updated as soon as the issue is resolved.