71895: Acronis Cyber Protect Cloud: C2C backups fail on EU DCs

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Last update: 17-03-2023

Symptoms

  • You are using abgw-fra2-arp1
  • Starting from 14th of March, backups to Acronis Cloud fail with the errors: “Storage request timeout” or “Cloud storage is temporarily unavailable”
  • This issue mostly affects EU DCs.

Cause

Issue on the storage side.

This issue is resolved.

 

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