71584: Acronis Cyber Protect Cloud: Microsoft 365 backups fail with "Internal Server Error"

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Last update: 26-01-2023


  • You are running a Microsoft 365 backup 
  • Starting from December 2022, backups fail with “'[Microsoft][ews-code=ErrorInternalServerError]: An internal server error occurred. The operation failed'”
  • All Data centers and both local and C2C backups are affected


The issue is caused by a global incident on Microsoft side.

Issue has been resolved.